Privacy Policy
Zitics Private Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”), the Digital Personal Data Protection Act (DPDPA), 2023, and the Reserve Bank of India (RBI) guidelines and directives on data privacy and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://zitics.com (the “Website”). By accessing or using the Website, you agree to the practices described in this Privacy Policy.
1. Information we collect
1.1 Personal Data
We may collect the following personal data as defined under the DPDPA:
- 1. Name
- 2. Email address
- 3. Phone number
- 4. Company name
- 5. Portfolio Link
- 6. Any other information you provide when filling out forms or communicating with us
1.2 Sensitive Personal Data
In compliance with the IT Rules and RBI regulations, we may collect and process sensitive personal data (where applicable), such as:
- 1. Financial information (if applicable)
- 2. Aadhaar number (if provided voluntarily and with consent)
- 3. Biometric data (if required and with explicit consent)
- 4. Bank account details and payment-related information (in compliance with RBI guidelines on digital payments and data security)
1.3 Non-Personal Data
We may automatically collect certain non-personal data, including:
- 1. IP address
- 2. Browser type and version
- 3. Device type and operating system
- 4. Referring website
- 5. Pages visited and time spent on our Website
- 6. Cookies and tracking technologies
2. Legal Basis for Processing
Under the DPDPA and RBI guidelines, we process personal data based on:
- 1. Consent: When you explicitly provide consent for data collection and processing.
- 2. Legitimate Use: When processing is necessary for providing requested services, legal compliance, or business operations.
- 3. Regulatory Compliance: When required under Indian laws and RBI directives.
3. How We Use Your Data
We use your data for:
- 1. Providing and managing our services
- 2. Responding to inquiries and support requests
- 3. Improving our Website’s functionality and user experience
- 4. Sending newsletters, marketing communications, and updates (only if you have opted in)
- 5. Complying with legal and regulatory obligations under Indian laws, including RBI’s data protection requirements
- 6. Processing financial transactions securely in compliance with RBI-mandated security measures
4. Data Sharing and Transfers
We do not sell or rent personal data. However, we may share your information in the following cases:
- 1. Service Providers: With third-party vendors assisting in website operations, analytics, or customer service.
- 2. Legal Compliance: When required by law enforcement agencies, court orders, or regulatory authorities, including RBI-mandated data disclosure requirements.
- 3. Business Transfers: In the event of a merger, acquisition, or sale of assets.
- 4. Cross-Border Data Transfers: If required, we ensure compliance with applicable Indian data transfer regulations, RBI guidelines on storage and processing of payment-related data, and adequate safeguards
5. Data Storage and Security
We implement reasonable security measures as per Section 8 of the DPDPA and RBI security directives to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, access control measures, and adherence to RBI’s cybersecurity guidelines for financial data security. However, no transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.
Types of Cookies:
- 1. Essential Cookies: Required for website functionality.
- 2. Performance Cookies: Help us analyze website usage.
- 3. Marketing Cookies: Used for personalized advertising.
7. User Rights Under DPDPA and RBI Guidelines
As per the DPDPA and RBI regulations, users have the following rights:
- 1. Right to Access: Request details of the personal data we hold about you
- 2. Right to Correction: Request correction of inaccurate or incomplete data.
- 3. Right to Erasure: Request deletion of personal data under applicable laws and RBI regulations.
- 4. Right to Consent Withdrawal: Withdraw consent for data processing at any time.
- 5. Right to Grievance Redressal: File complaints with the designated Data Protection Board of India and RBI’s ombudsman for data-related grievances.
To exercise your rights, please contact us at contact@zitics.com
8. Children’s Privacy
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal data from children
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose of collection and in compliance with the applicable retention periods prescribed under Indian laws and RBI-mandated data retention policies
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Zitics Email: contact@zitics.com
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices under Indian laws, including the DPDPA, 2023, and RBI guidelines.